Shipping

When you shop with Digital Pines Market, every order is carefully hand packed to ensure that your order gets to you in excellent condition. Our shipping days are Monday through Friday. Digital Pines Market will usually get your order out within 3-5 business days of receiving your payment. Orders are shipped via UPS or USPS. Your shipping cost includes shipping & handling plus insurance. If for any reason your order is not received within the estimated delivery range listed, PLEASE CONTACT US using the Contact form on this website.

Business Days do not include weekends or holidays.

United States Orders:

First-Class Mail, Priority Mail, Priority Mail Express: In-stock merchandise will normally arrive in 3-6 business days after the order is received.

Overnight Delivery: Your in-stock orders placed before 11:30 AM Mountain Time (Monday through Friday) will be delivered the next business day. This is a guaranteed service so if your shipment didn’t arrive on the guaranteed delivery date, please contact us and we will submit a refund request for failure of service within 30 days of the mailing date. You will receive a refund after we receive the refund.

All shipping delivery times are according to shipping carrier or company.

International Orders:

First Class Mail International: Delivery in 9 to 23 business days.

Priority Mail International: Delivery in 8 to 12 business days.

Priority Mail Express International: Delivery in 4 to 7 business days.

The recipient is responsible for all duties, taxes and Customs fees. Please contact your local Customs office for an estimate of these fees.
Packages over 42″ (106 cm) in length cannot ship via Surface.
Shipping alternatives vary by country.

Shipping Claims:

If an item is lost in the mailing process, the customer will collect money from us after we collect money from the shipping carrier. We will be as helpful as possible during the process.